Ice Machine Not Making Ice
No ice at all usually points to water supply, harvest sensing, a failed contactor or lost refrigerant charge.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Available technicians in Southern Suburbs: 4
Ice machine down?
We are in the Southern Suburbs now.
Reyds repairs, services and regasses commercial ice machines from Mowbray to Simon's Town — restaurants, hotels, wine farms and False Bay kitchens. One technician, one van, every spare needed to get ice flowing before your next service.
Same-day
Emergency callouts across the Southern Suburbs & False Bay
20 suburbs
Rondebosch to Simon's Town covered daily
8 brands
Scotsman, Hoshizaki, Manitowoc, Brema and more
Diagnostic authority
Ice machine repairs, servicing and regassing
Every job starts with a proper diagnosis — water side, refrigeration side and control side — not a guess and a parts bill.
Ice Machine Repairs
Full diagnostic and repair of cube, flake and nugget machines — control boards, water valves, pumps, thermostats and evaporators.
Commercial Ice Machine Repairs
Heavy-duty repairs for high-volume hospitality units that must run through service without downtime.
Emergency Repairs
Same-day emergency callouts for kitchens and bars that cannot trade without ice.
Ice Machine Maintenance
Scheduled preventative maintenance plans that keep production stable and warranties intact.
Ice Machine Servicing
Full service: descale, filter change, gas and pressure check, water flow calibration.
Ice Machine Cleaning
Deep clean of evaporator, water distributor, sump and bin.
Ice Machine Sanitising
Food-safe sanitising for health inspection compliance.
Ice Machine Installation
Correct siting, water and drainage installation and commissioning.
Ice Machine Regassing
Leak detection, vacuum and refrigerant recharge by qualified technicians.
Cube Ice Machine Repairs
Top-hat, half-dice and full-dice cube machine specialists — the workhorse of bar service.
Flake Ice Machine Repairs
Flake auger, gearbox and bearing repairs for seafood displays and fishmongers.
Nugget Ice Machine Repairs
Nugget and chewable ice extruder repairs for cafés and clinics.
Symptom · diagnosis · solution
What your machine is doing, and what it means
Symptom
Likely diagnosis
Our solution
Ice Machine Making Small Ice Cubes
Small or hollow cubes come from scale on the evaporator, weak water flow or short freeze cycles.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Leaking
Water on the floor is usually a blocked drain, split hose, cracked sump or perished inlet seal.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Not Freezing
Freeze failure points to refrigerant loss, a failing compressor or a dirty condenser.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Noisy
Rattles and grinding point to fan bearings, pump cavitation or a worn flake auger gearbox.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Not Filling With Water
No fill means a closed valve, blocked filter, failed solenoid or float/level sensor fault.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Overproducing Water
Excess water in the bin means a harvest that will not release cleanly or a stuck inlet valve.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Not Switching On
Dead units are usually power supply, safety trips, door switches or a failed transformer.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Dirty
Dirty machines fail health inspections and choke production with biofilm and scale.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Ice Machine Needs Cleaning
Scheduled deep clean and sanitise to restore output and pass inspection.
On-site diagnosis, part replaced or gas recharged, machine tested through a full harvest cycle before we leave.
Brand authority
Specialists across the brands your kitchen actually runs
Scotsman
Scotsman control board diagnostics, water pump and harvest sensor replacement, genuine spares.
Snowmaster
Snowmaster spares, thermostats and full servicing for South African commercial units.
Manitowoc
Manitowoc water-cooled and air-cooled diagnostics, cleaning cycles and safe-limit resets.
Hoshizaki
Specialised Hoshizaki evaporator cleaning, regassing and pump-out valve work.
Brema
Brema spray-system and water-inlet repairs for undercounter cube machines.
Ice-O-Matic
Ice-O-Matic bin thermostats, harvest assist and water-distribution repairs.
ITV
ITV Spika and Delta series servicing, gas checks and spares sourcing.
Polar
Polar and Polar Refrigeration undercounter unit repairs and installations.
Local presence
20 suburbs, one dedicated route
Pick your suburb for local response detail, nearby landmarks and the faults we see most often there.
Rondebosch
Southern Suburbs · the Main Road restaurant strip and UCT campus precinct
Newlands
Southern Suburbs · the Newlands hotel, brewery and stadium hospitality zone
Claremont
Southern Suburbs · Cavendish and the Stadium on Main dining hub
Kenilworth
Southern Suburbs · the Racecourse and Kenilworth Centre food courts
Wynberg
Southern Suburbs · Wynberg Village and Chelsea Village eateries
Constantia
Southern Suburbs · the Constantia Valley wine estates and country hotels
Bishopscourt
Southern Suburbs · the Kirstenbosch area and private estate kitchens
Tokai
Southern Suburbs · Blue Route and Tokai Forest café trade
Bergvliet
Southern Suburbs · Bergvliet shopping precinct and school kitchens
Plumstead
Southern Suburbs · Main Road takeaway and butchery corridor
Diep River
Southern Suburbs · the Diep River light-industrial and catering park
Mowbray
Southern Suburbs · student residences and Durban Road guest houses
Observatory
Southern Suburbs · the Lower Main Road bar and live-music strip
Muizenberg
False Bay · the Surfer's Corner beachfront cafés
Kalk Bay
False Bay · the harbour seafood restaurants and gin bars
Fish Hoek
False Bay · the Fish Hoek beach and Main Road trade
Sun Valley
False Bay · the Longbeach Mall food court
Noordhoek
False Bay · the Noordhoek Farm Village restaurants
Kommetjie
False Bay · Imhoff and the Kommetjie village kitchens
Simon's Town
False Bay · the Naval harbour and Jubilee Square waterfront
Who we work for
Built around Southern Suburbs hospitality
Restaurants
Front and back-of-house ice for service, with repairs timed around your covers.
Hotels
Guest floor and banqueting ice machines maintained on planned schedules.
Guest Houses
Small undercounter units serviced quickly and quietly between check-ins.
Wine Farms
Tasting room and cellar door ice systems for Constantia Valley estates.
Cafés
Nugget and cube machines for iced coffee volume through summer.
Bars
High-turnover bar ice with fast-turnaround emergency support.
Commercial Kitchens
Production kitchens needing food-safe, compliant ice supply.
Schools
Tuck shop and kitchen units on term-time maintenance plans.
Hospitals
Hygiene-critical ice with documented sanitising.
Catering Businesses
Mobile and depot ice machines kept event-ready.
Event Venues
Function ice capacity checked before your big dates.
Command centre
Book a technician
Tell us your suburb, the brand and what the machine is doing. Reyds Southern Suburbs Ice Machine Repairs replies with an arrival window and a fixed diagnostic fee — no call centre, no guesswork.
Yes — deliberately. By staying between Mowbray and Simon's Town we keep travel short and response fast, instead of chasing jobs across the whole peninsula.